Welcome to Our Purchase Agreement & Privacy Policy
By purchasing from The Firas Collection, you agree to our terms regarding orders, privacy, and shipping. We strive to ensure your experience is smooth and transparent, so we’ve broken down the most important details for you below. Please take a moment to review the key sections, and feel free to click the button to access the full agreement and policy.
PURCHASE AGREEMENT
Legally Binding Agreement
By placing an order, you agree to the terms outlined on our website, including our chargeback, return, and refund policies.
Chargeback Policy
Fraudulent chargebacks may lead to legal action, criminal reporting, and the recovery of all associated costs.
Order Modifications & Refunds
Any order modifications are at our discretion. Refunds are processed within 3-14 business days, with full details available in our return policy.
PRIVACY & DATA PROTECTION
Your Privacy Matters
We are committed to safeguarding your personal information. We only collect what is necessary for order processing and customer communication.
Data Usage
Your data is used solely for processing your orders and for marketing purposes if you’ve opted in.
Data Security
We take robust security measures to protect your personal information. We may share data with trusted third parties only as necessary for order fulfillment or legal purposes.
SHIPPING & DELIVERY
Carrier & Shipping Process
We partner with reliable carriers, such as USPS and FedEx, to ensure timely delivery based on your location and product type.
Delivery Issues
Once the package is shipped, we are not responsible for delays, damage, or theft. We recommend opting for shipping insurance for added protection.
International Orders & Customs
International shipments may incur customs duties and taxes, which are the customer’s responsibility. These must be paid before the package can be released.